Db222 Terms & Conditions – Your rights and responsibilities, explained in plain language

These Terms & Conditions ("Terms") constitute a legally binding agreement between db222 ("Platform", "we", "us") and any individual who registers for or uses db222 ("Member", "you").

Definitions of key terms used in these Terms & Conditions:

• "db222" – Refers to https://db222.world and all of its associated services.
• "Member" – Any individual registered on db222.
• "Wallet" – The virtual balance held within your db222 account.
• "Bonus Balance" – Funds received through promotions that are usable under specific conditions.
• "Wagering Requirement" — The number of times you must wager the bonus amount before it can be withdrawn.

These terms and conditions apply to all db222 services — Sports Betting, casino games, lottery, Live Casino, and any new services added in the future. These terms may be updated from time to time, and the most recent version will always be in effect.

To create an account on db222, the following conditions must be met:

• You must be at least 18 years of age.
• You must register using accurate and truthful information. Providing false details may result in your account being suspended.
• Each individual may hold only one account.
• Account credentials such as your password and login details must be kept strictly confidential.
• You may not allow any other person to play on your account.

After registration is complete, db222 reserves the right to verify the accuracy of the information provided. Your account may be temporarily restricted during this verification process. db222 also reserves the right to decline any registration request without providing a reason.

Db222 follows strict age verification procedures in line with international gaming standards. Anyone under the age of 18 is strictly prohibited from using db222.

KYC (Know Your Customer) verification is required in the following cases:

• Before a large withdrawal for the first time (generally above ৳10,000).
• If unusual activity is suspected on an account.
• If there is a discrepancy between deposit and withdrawal methods.
• At any time, at the discretion of db222 management.

Documents typically required for KYC verification:

• A clear photo of your National ID (NID) or passport.
• Proof of address (e.g. a utility bill or bank statement).
• Proof of payment method ownership (e.g. confirmation that the bKash number is registered in your name).

KYC verification is usually completed within 24 to 48 hours. More complex cases may take a little longer. You can check on the progress of your verification by contacting db222 Support in English.

Db222 currently supports the following payment methods:

A few important things to keep in mind when making a deposit:

• The account used for deposits must be registered in the member's own name.
• Deposits from another person's mobile wallet or bank account are not permitted.
• If a deposit fails, please contact db222 support with your transaction ID.
• Db222 does not charge any deposit fees; however, your payment provider may apply their own charges.

Your balance should be updated as soon as a deposit is made. If there is a delay, please wait 30 minutes and then contact support if the issue persists.

The following rules apply when withdrawing winnings from db222:

• Withdrawals must be made to the same payment method used for the original deposit.
• The minimum withdrawal amount is ৳500.
• Withdrawals of up to ৳10,000 are generally processed instantly.
• KYC verification may be required for withdrawals exceeding ৳10,000.
• Verified accounts may withdraw up to ৳5,00,000 within a 24-hour period.

Once a withdrawal request is submitted, db222 will review and process it. In cases of suspicious activity, db222 reserves the right to temporarily hold the withdrawal and request additional verification.

Db222 regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are displayed on the bonus page. Some general rules apply to all bonuses:

• Each bonus may be claimed only once per member, unless explicitly stated otherwise.
• Each bonus has a specific claim window — expired bonuses will be cancelled automatically.
• Winnings from bonus play must meet the wagering requirements before they can be withdrawn.
• Some games may not contribute to bonus wagering, or may contribute at a reduced rate — this will be specified in the bonus terms.
• Db222 reserves the right to modify or discontinue its bonus program at any time.

Any attempt to abuse bonuses or collect bonuses through multiple accounts may result in the forfeiture of the relevant accounts and winnings. db222 takes a strict stance against bonus fraud.

The following general rules apply to all betting and gaming on db222:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Db222 reserves the right to void any bets placed at incorrect odds due to a technical error.
• Any bet linked to match-fixing or manipulation may be voided at any time.
• In the event of an internet disconnection during live betting, any bets already processed will remain valid.
• Db222 publicly discloses each game's RTP (Return to Player) percentage — this is a long-term statistical figure, not a guaranteed return for every session.

Db222's decision is final in all cases of bet cancellation. That said, valid bets are never cancelled without due cause. If you have a complaint, you may contact support.

The following activities are strictly prohibited on db222:

• Creating multiple accounts or using another person's account.
• Opening an account using a false identity or incorrect information.
• Attempting to claim a bonus multiple times or abusing bonus offers.
• Using automated software or bots to play games.
• Money laundering or any illegal financial activity.
• Any attempt to hack or manipulate games or system.
• Attempting to influence game outcomes by colluding with other members.

Db222 may temporarily suspend or permanently close an account for the following reasons:

• Violation of the Terms & Conditions.
• If KYC verification is not completed or incorrect information is provided.
• Where suspicious activity is identified in bets or payments.
• Upon a member's own request (self-exclusion or a voluntary account closure request).
• Extended periods of inactivity (typically 24 months).

Members may contact db222 support at any time to request account closure. It is advisable to withdraw or clear your balance before closing the account. Any funds remaining in a closed account can be retrieved through a designated process.

Db222 always strives to provide uninterrupted service; however, db222 is not liable in the following circumstances:

• A game or bet that fails due to loss of internet connection.
• Disruptions or delays caused by third-party payment systems.
• Any loss resulting from the member's own actions (such as providing incorrect information or losing a password).
• For temporary service interruptions caused by unforeseen technical errors or server issues.

Db222's total liability shall not, under any circumstances, exceed the actual deposit amount made by the member in connection with the relevant event.

Db222 believes gaming should be a form of entertainment. When it stops being fun and starts becoming a problem, it's time to seek help. db222 offers the following responsible gaming tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limits: Set a limit on how long you play in a single session.
• Bet Limits: Set your own maximum stake per single bet.
• Cooling-Off: Take a break ranging from 1 day to 6 weeks.
• Self-Exclusion: Close your account completely for 6 months or more.

Db222 is committed to preventing underage gaming. If there are minors in your household, we recommend enabling parental controls on your devices. To learn more about responsible gaming, visit db222's Responsible Gaming View page.

To get in touch with db222:

• Live Chat: Chat with us directly on the website — available 24/7.
• Email: support@db222.world – You can expect a response within 24 hours.

Complaints process: First, raise the issue via live chat. If unresolved, send a detailed email and request a reference number. db222 aims to resolve all complaints within 7 business days.

In any dispute relating to these Terms & Conditions, db222's interpretation shall be considered final, unless a third-party arbitration board rules otherwise.